Privacy Policy


Effective Date: September 04, 2020 

Thank you for visiting Shoptez! Shoptez("Shoptez," "we," "us," or "our") respects and protects your privacy. When it comes to your personal information, we believe in complete transparency, instead of surprises. That's why we've acknowledged here what personal information we collect, what we do with it, and your choices and rights. By using any of Shoptez's Services, you confirm that you have read and understood this Privacy Policy and our Cookie Policy and agreed to them, including Terms of Service.

Shoptez Private Limited, located at "India Office Address" will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

Your data controller is responsible for the collection, disclosure, retention, use, and protection of your personal information in accordance with its privacy standards as well as any applicable national laws. Shoptez may process and retain your personal information on its servers in India, where its data centers are located, and/or on the servers of its third parties (in or outside India), having contractual relationships with Shoptez.



We rely on two categories of cookies: Session cookies and Persistent cookies and. Session cookies will expire at the same time when you end your browser session; this allows us to link your actions during a specific browsing session. Persistent cookies are the second types of cookies that help us identify and recognize you. They are stored on your device between the browser sessions; this allows us to remember your actions and preferences across several sites and on multiple visits. 


In addition to the above two types of cookies, which come under first-party cookies set by us, we also permit third parties to set cookies on our Websites. Third parties may use cookies, pixels, tags, web beacons, scripts, and other similar kinds of tracking technologies to enable the third party's functionalities or features to be provided through the Website you are using. The third-party setting these cookies can identify your device both when it visits our Website and when it visits a few other websites or services. For example, our affiliates, our paid endorsers, may use third-party cookies to recognize you as a referral so they can be compensated, if you sign up for services from us as a result of visiting one of our paid endorsers. For example, third-party vendors such as Facebook, Google may use cookies or other device identifiers to provide you with targeted advertisements based on your previous visits to our Website.

What information do we collect

We may collect and store the following types of personal information: contact details (e.g., phone number or email address), details regarding a browsing or usage session (IP address, operating system, internet browser Geo-location, User's device, screen resolution, language, and keyboard settings, internet service provider, referring pages, timestamps, etc.), information related to any order you place on Services (your postal address, transaction number, name, and email address)and any other personal information that you choose to send or share with us.

We do not collect, access, or store credit card information. We use Razorpay and Stripe as third party payment processors. Please refer to Razorpay and Stripe Website for details on how your financial information is handled and protected.

How do we use your personal information

We do collect personal information for the following purposes: to operate and provide the Services; to further develop, improve and customize our Services, based on Users' personal or common preferences, difficulties, and other experiences and; to provide our Users with technical support and ongoing customer assistance; to be able to contact Users with personalized or general service-related promotional messages and notices (if you do not wish to receive any promotional notifications, kindly notify us at any time or follow the "unsubscribe" instructions contained in the messages); to safeguard our and others' interests, rights and property; to comply with any applicable regulations and laws.

Where do we store personal information

Personal information that you provide through the Services may be processed, stored, and transferred to countries other than where you live, such as our servers or our authorized service providers in India or the European Economic Area (EEA). By submitting your personal information to us, you consent to these storing, transfers, and processing. We will take all reasonable efforts to make sure that your data is treated securely and in accordance with this policy.

How we protect your personal information

We have implemented appropriate electronic, physical, and managerial procedures to protect and help prevent unauthorized access to your information and maintain data security. These protection measures consider the sensitivity of the information that we process, collect, store, and the current state of technology. We strictly follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. The third-party service providers concerning payment gateway and payment processing are validated as compliant with the payment card industry standard (generally referred to as PCI compliant service providers).

We take no responsibility or liability for disclosing your information due to unauthorized third-party access, errors in transmission, or other situation or causes beyond our control. You play a vital role in keeping your personal information secure. You must not share your user name, password, or other security information for your Shoptez account. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.


Our Services are not for persons under 18. We do not knowingly collect or store personal information from children under 18. If you are a guardian or parent of such a child and become aware that your child has shared personal information with us, kindly contact us immediately as described in this Privacy Notice. We will take proper steps on an urgent basis to remove any such information.

Updates to this privacy policy

We may update this policy from time to time by publishing a new version on our websites. We encourage you to check back periodically to review this Privacy Policy for any changes since your last visit. This will help ensure you better understand your relationship with us, including the ways we process your personal information.

How to contact us

If you have questions, comments, or complaints about this Privacy Policy, please email us at